Question 1

What area do you serve?

Accepted Answer

We serve the Greater Fall River, Massachusetts area, including parts of Rhode Island.

Question 2

How long do I have to book in advance?

Accepted Answer

We recommend booking at least two weeks in advance to ensure that we have availability and the necessary materials to bring your vision to life. Our custom creations take time to design and execute, so it's best to plan ahead to avoid disappointment. If you're not sure what type of balloon decor you want, we offer consultations to discuss your ideas and options.   If your event is less than two weeks away, please contact us ASAP to see if we have anything available.  Thank you!

Question 3

My event is in less than a week - can you help me?

Accepted Answer

We will certainly try our best! Last-minute orders are only accepted based on our availability and may be limited to only the balloons we have in stock.

Question 4

How much does balloon decoration cost?

Accepted Answer

Our custom balloon decor pricing varies based on the type of design, complexity, length, volume, and delivery & installation costs. All of our garlands are priced per foot and by the specific design requested.  Please fill out a consultation form to virtually meet and discuss your event.

Question 5

What is your set-up and delivery fee?

Accepted Answer

We calculate delivery & installation fees on top of your order. The delivery fee is calculated based on the distance from the zipcode 02720 to your event location.

Question 6

What is a Grab & Go Garland?

Accepted Answer

Our Grab & Go Garlands are the perfect budget-friendly alternative that will still have your guests saying Wow! Grab & Go garlands are made fully constructed by us and then are picked up, hung, and styled by you. They can be customized to match your event. Easy to follow hanging instructions and hanging materials are included.

Question 7

How long will my balloons last?

Accepted Answer

While Embellish Events uses only the highest quality balloons and materials, we cannot guarantee the lifespan of your balloons once they have been delivered or picked up. Environmental factors such as weather, children, pets, different surfaces, hot or cluttered car conditions, and foliage can all affect the lifespan of your balloons. We recommend setting up your balloons indoors and away from direct sunlight and heat sources to extend their lifespan. Balloon garlands can last up to a month (no guarantees) if located in a cool, dry space.

Question 8

What is your policy for rescheduling or canceling custom balloon installations?

Accepted Answer

If you need to reschedule your booking for a custom balloon installation, you must do so at least one week prior to your event date. In this case, we would be happy to apply your deposit to a future booking. However, cancellations less than one week from your event are no longer eligible to be rescheduled. Please note that deposits are non-refundable. We understand that unforeseen circumstances can arise, so please don't hesitate to contact us if you need to make changes to your booking.

Question 9

How do I place an order?

Accepted Answer

We’d love to work with you! Please click the links below to order or schedule a virtual consultation.
To Order Custom Installations click here 
To Order Grab & Go Garlands click here 
To Schedule a Consultation or get a Price Quote click here